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Transfer domain away from Godaddy to another provider

I want to transfer AWAY from GoGaddy to another provider, but when I go to the screen to start this is says it is 'disabled'. How do I enable the process to transfer away to start please, when the places to do this are greyed out?

 

 

3 REPLIES 3
Helper VI
Helper VI

Re: Transfer domain away from Godaddy to another provider

@Halo-creative If you just purchased your domain, you will need to wait for 60 days in order to transfer it out.

 

You can check this guide.

 

Hope it helps!

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Re: Transfer domain away from Godaddy to another provider

The domain is up for renewal in October, and I want to move to a different provider and host. I have held it for nearly 2 years.

Moderator
Moderator

Re: Transfer domain away from Godaddy to another provider

Hi @Halo-creative,

 

While you have not mentioned the domain name, there are several reasons why a transfer-out might not be allowed.

 

> if the domain was transferred TO us within the last 60 days

> if you recently made a change to the registrant information, it may be locked for 60 days

> if you made another update to the domain (like nameservers) it may temporarily show "pending update" and not allow another action

 

If you contact customer support through phone or chat, they can research why the domain will not transfer out.

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support