I want to transfer AWAY from GoGaddy to another provider, but when I go to the screen to start this is says it is 'disabled'. How do I enable the process to transfer away to start please, when the places to do this are greyed out?
The domain is up for renewal in October, and I want to move to a different provider and host. I have held it for nearly 2 years.
While you have not mentioned the domain name, there are several reasons why a transfer-out might not be allowed.
> if the domain was transferred TO us within the last 60 days
> if you recently made a change to the registrant information, it may be locked for 60 days
> if you made another update to the domain (like nameservers) it may temporarily show "pending update" and not allow another action
If you contact customer support through phone or chat, they can research why the domain will not transfer out.
TLH - GoDaddy | Community Moderator
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