cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution

Transferring a domain into GoDaddy failed

I tried transferring a domain into Godaddy and it failed. I was charged and the fund is not returned to my account. I want the fund back. 

1 ACCEPTED SOLUTION

Hi @Charlice,

 

Welcome to the Community!

No one in the volunteer Community forums have access to your account in order to process a refund. If the transfer did not complete, it's usually eligible for a refund, but must be done by the customer support team.

 

GoDaddy has phone support available at the numbers here: x.co/247support. If calling isn't an option for you, please try the live chat available Monday-Friday from 5am-6pm Arizona time (MST) on the US/English home page (https://www.godaddy.com/help/contact-us).

 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

2 REPLIES 2

I can't chat with the support as it's always "unavailable" which is very bad. I want my fund into my card. 

Hi @Charlice,

 

Welcome to the Community!

No one in the volunteer Community forums have access to your account in order to process a refund. If the transfer did not complete, it's usually eligible for a refund, but must be done by the customer support team.

 

GoDaddy has phone support available at the numbers here: x.co/247support. If calling isn't an option for you, please try the live chat available Monday-Friday from 5am-6pm Arizona time (MST) on the US/English home page (https://www.godaddy.com/help/contact-us).

 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post