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Cron Job Stopped working on 11/19/2016

Hi,

 

First sorry if I post this in wrong forum. I had 4 cron jobs working for the last 6 months (db & wiki backups and anti-spam list update). I stopped receiving confirmation emails on 11/19/2016 and last backups on the server are on this date too.

 

The crons jobs are still there and enabled and the sh scripts are still where they should be. What could cause this problem? Also, how can I get support from GoDaddy regarding this?

1 REPLY 1
Moderator
Moderator

Re: Cron Job Stopped working on 11/19/2016

Hi @Madsiur, thanks for posting.

The only thing that I can suggest for you to do is to either add a new simple job as a test to see if that runs or to remove then re-add the existing jobs to see if the start again.

Otherwise, you would want to contact Support to have them test Cron on your account and/or restart it if needed. Support can be reached through any of the numbers on this page:

https://www.godaddy.com/contact-us.aspx

^Gary

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status