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    Forget renew hosting (Vietnamese)

    Hi Godaddy supporter,

     

    I forgot to renew my hosting (It on website dienlanhcholon.com) with IP: 72.167.241.180 and my web data is lost (23/10)

     

    I buy another hosting today (20/11) with same name (dienlanhcholon.com), ip: 198.71.233.204

     

    Now i do not know the way to get web data back

     

    I called supporter in vietnam but my english is not well

     

    So i need email or chat support help my to get web data back

     

    Thank you !

    1 REPLY 1
    Employee
    Employee
    Solution

    Re: Forget renew hosting (Vietnamese)

    Hello @doantuanvu!

     

    Thank you for posting. If you haven't kept a backup of your site content, you would need to reach out to our support team to see if we can restore your files. There is a fee associated with this restore that they will discuss with you when you call. 

     

    Heather - GoDaddy | Community Moderator
    24/7 support available at x.co/247support