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Adding a CNAME code in my DNS for Square space

Hello Everyone! I'm trying to transfer my domain to square space. I followed all the steps as needed, and I am stuck at connecting the CNAME or CNAME alias & verify.squarespace.com. It will not take after multiple attempts from how the instructions guided me to complete. I even went through the alternate options as well. Does anyone have any insight on this or may have any recommendations? I addressed all the other adding options, and they are connected. This is the last one that would not connect. 

 

Thank you for your time, and any help is welcomed. 

 

Mace

4 REPLIES 4
Super User III Super User III
Super User III

Re: Adding a CNAME code in my DNS for Square space

https://support.squarespace.com/hc/en-us/articles/212125867

 

It is hard to tell where you are getting stuck.  Are you getting any error messages?  You can also post a screenshot of your DNS for review.

Re: Adding a CNAME code in my DNS for Square space

[image: 20190924_093959.jpg]
Thank you for the link. So I did everything as noted step by step, and I
get to this part that doesn't allow me. ( Its in the picture ) That's step 4
[image: 20190924_095009.jpg]

*Note*: If you already see a CNAME (Alias) record with a host of *www*,
click the pencil icon to edit the Points to box rather than adding a new
record.

I see that my smugmug old account has the only (www) , but the pencil
option isn't available for me to edit.

Re: Adding a CNAME code in my DNS for Square space

20190924_104845.jpg20190924_104800.jpg

Super User III Super User III
Super User III
Solution

Re: Adding a CNAME code in my DNS for Square space

It looks like the "Connect to an existing site" wizard was used previously, this would need to be removed to manually edit the DNS record.

https://www.godaddy.com/help/forward-my-domain-12123