I have a domain name that has a custom mx record.
It has stopped working, mail gets rejected now with the error:
```
The response was:
DNS Error: 14320724 DNS type 'mx' lookup of <myprivatedomaincom> responded with code NXDOMAIN Domain name not found: <myprivatedomain.com>
```
When I view my DNS settings the MX record is in there but with a (Priority: 0) setting.
There doesn't seem to be any way to edit/add the DNS records as per the support pages: https://uk.godaddy.com/help/delete-dns-records-19210?
Does (Priority: 0) mean it is now disabled?
How to I edit this setting?
Thanks
Solved! Go to Solution.
From doing this WHOIS lookup - the registration has been suspended and therefore not accessible any more https://www.nominet.uk/whois/?query=ask-bo.co.uk#whois-results
Article from November 2019 about Suspended Domains - https://www.nominet.uk/over-28000-domains-suspended-as-law-enforcement-and-industry-keep-uk-safe/
Based on some lookups I've done you should have received some emails from Nominet about confirming information in the WHOIS and if they weren't replied to that is why it would have been suspended. I would reach out to their Dispute Resolution group to see if you can get more information https://www.nominet.uk/contact-us/
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What is your actual domain so we can see the actual DNS and see what MX record is being reported. You should be able to edit that record assuming it is being reported -
This seems like the domain isn't being reported at all by the DNS server
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From doing this WHOIS lookup - the registration has been suspended and therefore not accessible any more https://www.nominet.uk/whois/?query=ask-bo.co.uk#whois-results
Article from November 2019 about Suspended Domains - https://www.nominet.uk/over-28000-domains-suspended-as-law-enforcement-and-industry-keep-uk-safe/
Based on some lookups I've done you should have received some emails from Nominet about confirming information in the WHOIS and if they weren't replied to that is why it would have been suspended. I would reach out to their Dispute Resolution group to see if you can get more information https://www.nominet.uk/contact-us/
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
Thanks the country was set to Afghanistan, I've updated it and it seems to be working now.