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How do i enter CNAME record for my subdomain?

I am stuck from many days trying to figure out what am i doing wrong!

Finally i found this forum, i hope you guys can help a newbie..

 

so here is what i need to do:

 

"Create a new CNAME record in your DNS zone file and set the host to your tracking sub-domain (e.g. click.myawesomedomain.com) with the value: "spgo.io" for SparkPost"

 

This is what the SparkPost company said to me, i already did that (check at: https://imgur.com/a/QEpI892) but still it's not showing up at mxtoolbox.com .

 

I would appreciate any sort of help.

1 REPLY 1
Community Manager
Community Manager
Solution

Re: How do i enter CNAME record for my subdomain?

Hi @superzataksam. Thanks for being part of GoDaddy Community! It looks like you may have entered too much in your host/name filed. You'll just want to enter the subdomain host instead of the full domain. For example, you were tracking click.myawesomedomain.com, you would enter "click" as the host. To explain it another way, in your screenshot, the CNAMEs you've created would be the following:

  • 2017engine.provagio.us.provagio.us
  • tracking.provagio.us.provagio.us

I hope that helps.

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.