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I cannot find the domain i just bought

I bought a domain on auction, i have been charged and given a receipt. but i cannot find it on my account neither can i access it. I dont know why?

3 REPLIES 3
Super User III
Super User III
Solution

Re: I cannot find the domain i just bought

@jccapitalorg 

 

If you bought the domain through auction, it will need to be transferred to your account by the current owner. This process can take a bit of time (5-7 days, IIRC.) Once it's complete and ownership has changed hands, it should show up in your account.



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my Account is active but it has been down for the pass one month pls what can I do

 
Moderator
Moderator

Re: my Account is active but it has been down for the pass one month pls what can I do

Hi @mghsyabalagosng,

 

Welcome to the Community!

It's difficult to say for sure what's happening in your situation without more information. If you're still having trouble, I suggest reviewing the post here to learn more about what kind of information you can supply to help others offer good responses. And of course, GoDaddy customer support is available 24/7 at one of the numbers below.

 

 

 

 

TLH - GoDaddy | Community Moderator
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