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    emmap
    New
    ‎07-13-2018 05:15 PM
    ‎07-13-2018 05:15 PM

    Not letting me add CNAME

    Hi there, I'm trying to set up custom CNAME on 2 of my domains. It's meant to be www and target.clickfunnels.com. However, when I go to set it it says an unexpected error occurred and asks me to contact support. Thanks

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    3 REPLIES 3
    rd
    Super User 2020 Super User 2020
    Super User 2020
    ‎07-14-2018 12:01 PM
    ‎07-14-2018 12:01 PM

    What happened when you contacted support @emmap?

     

    ...turns out that my two cents is worth less or more depending on the current exchange rate.

    roy darling *my posts seem a lot shorter in my head
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    FightBack
    New
    ‎12-16-2018 10:16 AM
    ‎12-16-2018 10:16 AM

    I am getting the same problem please help!

    0 Kudos
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    JesseW
    Community Manager
    Community Manager
    In response to FightBack
    ‎12-17-2018 09:29 AM
    ‎12-17-2018 09:29 AM

    Hi @FightBack. Thanks for being part of GoDaddy Community! Often issues like this are caused either by browser caching or a conflict with a browser plugin/extension. I'd suggest first clearing your browser's cache and cookies. If that doesn't help, then try using a cacheless browsing window (FireFox private window, Chrome incognito, etc.), then an entirely different browser. If that also doesn't work, you'll want to try to connect with support. Hope that helps. 

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.
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