cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution
Highlighted

Email deliver failed with bounceback

Greetings, we are having trouble with connecting to Godaddy's live chat system, so i guess this is our only hope, we've been getting a bounce back email for one person and it's affecting our business.
Please help us.

The bounceback is as follows;

=======================================================

Subject: Mail delivery failed: returning message to sender

 

This message was created automatically by mail delivery software.

 

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

 

  bryan.chong@steelaris.com

    host a2nlsmtpcp-v01.shr.prod.iad2.secureserver.net [198.71.232.0]

    SMTP error from remote mail server after end of data:

    552 5.2.0 CZzJga8s4wkZt :: CPANEL :: Message rejected for spam or virus content ::

    Please include this entire message when contacting support ::

    v=2.3 cv=QuKPIm6d c=1 sm=1 tr=0 p=MRFUjwBvAAAA:8

a=W+rQsL3DysgtF0+KfLrCdg==:117 a=0tHJCnFVwLBIIYtKvAp6Kw==:17

a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=smKx5t2vBNcA:10 a=DAwyPP_o2Byb1YXLmDAA:9

a=HXdmBh3CAAAA:8 a=We45K9mKnJgdljlSe68A:9 a=Hto5Z79g3PBskbIL:21

a=nvZI80htTm4VHOH3:21 a=wPNLvfGTeEIA:10 a=qJdTVcYcEWEA:10 a=oyGcwdcgEoAA:10

a=bYgM6ZsbcUoA:10 a=sLXlZ9DdNHAA:10 a=IdFDX5ALMPwA:10 a=Q6tBXc-d5cQA:10

a=yMhMjlubAAAA:8 a=SSmOFEACAAAA:8 a=NxzvBkzR850B0ag3UhIA:9

a=KdGgGZDiFsVQ0pce:21 a=HzCHnHUn1iwRUv5N:21 a=K1Uk0ynHMr_KcCcG:21

a=UiCQ7L4-1S4A:10 a=hTZeC7Yk6K0A:10 a=frz4AuCg-hUA:10

a=DZ20tPKmUeP4xXRLqu4A:9 a=33ZQmnnUB8Kw1JZJ:18 a=HXjIzolwW10A:10

a=KwgpVZE-ergA:10 a=IQVhR4KThitbUxb9n_8A:9 a=A0f8Wf7S7VS0j2b9:18

a=KQqxNPgzF0kA:10 a=DIyJOsdSk80A:10 a=VCsOKnPpxIYxjlau01sA:9

a=4JPHc1LTqH3zRhtG:18 a=sh-DvFkDZSr8iJziw7qg:22 a=PQGlRQ

=======================================================

1 REPLY 1
Community Manager
Community Manager
Solution

Re: Email deliver failed with bounceback

Hi @qetsdnbhd. Thanks for taking the time to post here on GoDaddy Community. This type of rejection can occur if our message filtering considers something in your email content to be spam. This can sometimes happen to content that isn't actually spam. I suggest getting a .eml or .msg copy of the original email that was sent and reaching out to our customer care team. They can have the email content reviewed by our advanced team and see if it's possible to update the filter to allow the message through. Hope that helps. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.