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Folders do not synch

I have a GoDaddy IMAP email account that synchs to my desktop Outlook 2016.  When I create a subfolder on in Outlook for emails, that folder does not get (re)created in the GoDaddy account.  Why not?  Is there a setting in webmail that can fix this?

Thank you.

Super User I
Super User I

Re: Folders do not synch

Hello @louis30092 and thank you for reaching out to the community. 


What GoDaddy email service(s) are you using? (ie. Workspace, cPanel, GoDaddy 365).

Very Respectfully,

Drew Davis
Navy Veteran and Entrepreneur | GoDaddy Pro user | "Proud to be serving others!"

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Re: Folders do not synch/?isc=gdcommment

Thank for replying. I spoke with a GoDaddy rep. He told me since I am
using IMAP instead of Exchange, I cannot have subfolders that synch up.
Which is why they told to go to IMPA for POP. Ugh.