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SMTP relay count even no email sent

Hello!

 

One of my webmail accounts shows an SMTP relay count of 14 every day even when there haven't been any messages sent using that account for months.  We have changed password to the account but the relay count stays the same.  Can someone help me understand what's going on with the account's SMTP relay count?

 

Thanks in advance for your help!    

2 REPLIES 2
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Re: SMTP relay count even no email sent

Hey @hshirl

 

Since that's going to be account specific, you'd be better off reaching out to our live support team who can help investigate why the relay count is showing used for that address. No one here in the community is going to have that level of access to review since this is an open discussion forum. 

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support

Re: SMTP relay count even no email sent

Hello,

 

Even I'm facing the same problem, have you got the solution to it yet? Godaddy please help.