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eBay mail to Office365 account never arrives - Spam Filter?

We have a Office365 account with our own domain.  Messages arrive and can be sent just fine - except messages from services like eBay.

 

We have a number of senders where the messages just disappear, so I'm assuming it's being filtered. However the 'junk' folder in Office365 is empty.

 

This makes me suspicious because my work account (with also uses O365) has lots of items in Junk.

 

Where do I find the spam filter options in Office365?

How do I White List domains that I want to receive?

3 REPLIES 3
Helper V
Helper V

Re: eBay mail to Office365 account never arrives - Spam Filter?

I would suggest you adding the ebay mail account to your mailbox's white list.

 

Please give it a +1 and also click "Mark As Accepted Solution" if you find it satisfactory. Thanking You With Regards | Harry Parmar

Re: eBay mail to Office365 account never arrives - Spam Filter?

Great idea - where is the WhiteList in Office 365 Exchange?

 

I couldn't find it....

Helper V
Helper V

Re: eBay mail to Office365 account never arrives - Spam Filter?

You can ask Godaddy Support for this or you can navigate the Help section on Godaddy !

 

Please give it a +1 and also click "Mark As Accepted Solution" if you find it satisfactory. Thanking You With Regards | Harry Parmar