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unable to load certificate using Apache


We have created a standard wildcard SSL on,  Downloaded certificate and bundle files are configured in Apache configuration files along with key.  Apache version is 2.4.6. 


Certificate loading seems to have issue which errors with below message:

---- Start

[root@dev conf.d]# echo | openssl s_client -connect localhost:443 2>/dev/null | openssl x509 -text -noout | grep "Public-Key"

unable to load certificate

140508966549408:error:0906D06C:PEM routines:PEM_read_bio:no start line:pem_lib.c:707:Expecting: TRUSTED CERTIFICATE

----- End


Please advise.



Community Manager

Hi @Nataraj,

Sorry to hear that you're having issues load your SSL certificate. You may find some helpful information here If you're still having issues, you may need to contact our customer support team. You can find your local number Take care!


RachelM - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give kudos.

Thanks for the pointer Rachel.


I could only get one advice from godaddy support team members, that is to follow the link and reconfigure SSL.


Another point they mention is 

"if you will contact another team this will be the resolution you will get from them too. I didn't provide my side resolution I have checked with my advanced technical team and provided you the resolution."