cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution

Cannot install or activate plugins and themes

Hi,

 

Just bought my hosting and set up my website using WordPress. Unfortunately, as I try to install a plugin or a theme, I would always get an internal server error. So I uploaded the plugins/themes through FTP, but when I tried to activate it, it gave me the same server error.

 

Can someone tell me what is happening or what can I do to fix it?

3 REPLIES 3
Super User III
Super User III
Solution

Re: Cannot install or activate plugins and themes

Hey there @dashmendoza23,

 

First thing I'd do is try toggling my PHP versions to see if that helps. Here's the instructions on how to do it.

 

If that doesn't work, you may want to increase your PHP limits. You just log into your cPanel, in the Software section you go to Select PHP Version, then select the hyperlink on the right that says Switch to PHP Options. From there, you'll want to raise the limits on your Memory Limit and Max_Upload_Filesize to a larger allocation, save, and try again.

 

If none of that works, you may want to try debug mode to see if you're getting any PHP errors, which would indicate an issue with the themes/plugins or WordPress core files.



I am a GoDaddy End User - Just Like You
Check out my site! | I drink and I know things. Especially about websites and web hosting.
* Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community


New

Re: Cannot install or activate plugins and themes

 

Re: Cannot install or activate plugins and themes

Hey dashmendoza23,

 

did you check the write permissions?

SEO is dead ? OMG nice joke ahaha.