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    meetdame
    New
    ‎06-14-2018 01:48 AM
    ‎06-14-2018 01:48 AM

    Unable to access WP Admin Login Page

    im unable to acces my wordpress admin login page. 

     

    when i login to go daddy and click the "WP Admin" button, a new window opens up but the page is blank.

     

    Please, help.

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    1 ACCEPTED SOLUTION
    Muse
    Super User 2020 Super User 2020
    Super User 2020
    ‎06-14-2018 03:11 PM
    ‎06-14-2018 03:11 PM

    @meetdame

     

    Sounds like you have a conflict... Did you update, upload or change anything before this happened?

     

    Since you cannot get into your admin area we're going to have to use FTP so you can get into your site.  I used Filezilla it's free and easy.  Then you are going to need to get your FTP settings for the software.

     

    Once you have both of the above we start a process of elimination to find out what the problem is.  A plugin (most likely) or your theme.  I have a step-by-step on my site to walk you through the process.

     

    HTH! 😉

     

    Judith
    "No guts, no story." ~ Chris Brady

    View solution in original post

    Reply
    3 REPLIES 3
    Muse
    Super User 2020 Super User 2020
    Super User 2020
    ‎06-14-2018 03:11 PM
    ‎06-14-2018 03:11 PM

    @meetdame

     

    Sounds like you have a conflict... Did you update, upload or change anything before this happened?

     

    Since you cannot get into your admin area we're going to have to use FTP so you can get into your site.  I used Filezilla it's free and easy.  Then you are going to need to get your FTP settings for the software.

     

    Once you have both of the above we start a process of elimination to find out what the problem is.  A plugin (most likely) or your theme.  I have a step-by-step on my site to walk you through the process.

     

    HTH! 😉

     

    Judith
    "No guts, no story." ~ Chris Brady

    View solution in original post

    Reply
    koolAnim8r
    New
    ‎08-04-2018 01:46 PM
    ‎08-04-2018 01:46 PM

    Other threads are indicating that this is probably a problem with recent changes to the site causing problems.  On my GoDaddy site hosting page, I just went to Local Backups > Manage and did a restore (Files & Database) dating back  one or two steps backward. Worked like a charm. Fortunately I had not made major changes the last time I worked on it! 🙂

     

    Reply
    Meghana
    New
    In response to koolAnim8r
    ‎08-30-2018 12:05 AM
    ‎08-30-2018 12:05 AM

    Well I had the same problem today. I did the same what you have done. Retored files & database n updated the plugins too. Thanks for the solution friend. A big headache gone now. Thanks again!!!

    @koolAnim8r wrote:

    Other threads are indicating that this is probably a problem with recent changes to the site causing problems.  On my GoDaddy site hosting page, I just went to Local Backups > Manage and did a restore (Files & Database) dating back  one or two steps backward. Worked like a charm. Fortunately I had not made major changes the last time I worked on it! 🙂

     

    @koolAnim8r wrote:

    Other threads are indicating that this is probably a problem with recent changes to the site causing problems.  On my GoDaddy site hosting page, I just went to Local Backups > Manage and did a restore (Files & Database) dating back  one or two steps backward. Worked like a charm. Fortunately I had not made major changes the last time I worked on it! 🙂

     

     

    Reply

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