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WordPress automatic backup plan

i bought 3 automatic backup plan of 5 gb for my 3 site today. but its not working.

i got an email from godaddy few hours ago

INFO: Starting backup for mysite.com

WARNING: Backup for database failed (multi calls). Please contact support.

INFO: Number of database(s) backed up: 2 ( *incomplete dump )

INFO: Backup completed for mysite.com

.

please help as soon as possible. customer care unable to help me

1 REPLY 1
Helper V
Helper V

Re: WordPress automatic backup plan

@helpme7,

 

Only GoDaddy product team should look into this!, please try calling them...

https://www.godaddy.com/contact-us.aspx

 

Thank you

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA