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No option available Email forwarding or Auto Reply



I am trying to put Auto Forwarding and Auto Response, but there is no option appearing in my cPanel mailbox, please refer to the attached screenshot.


It happen previously, then I called to support and they informed there was some issue in the GoDaddy Server and they fixed the issue. But now the same problem came again....  



I am really disappointed with GoDaddy support that there is no live chat option available to resolve our issues (mostly the award winning live chat support remain gray.. ), also there is no problem ticketing option to at least create support ticket.


I am from Saudi Arabia, Why shall I make long distance calls for support ??


No option to put email forwarding or auto reply.jpg