We have GoDaddy's Site Backup service that is supposed to provide an easy way to backup and restore our site. But the way the backups are implemented makes that process a daily chore to keep up. Our website's content (pages + database) are about 1 GB. The Site Backup has a storage capacity of 10 GB. Initially we naively thought that that means that we will always have about 10 days worth of backups available for the last 10 days at any given time, and that seemed like all that we could ever want. But the backup process does not automatically roll over the backups once the total storage limit of 10 GB is exhaused (that is, it does not delete the backup from 10 days ago to make use of the latest day's backup); instead it simply stops all backup jobs until the storage space is cleaned up manually by the end user (us). That is an extremely non-user friendly and misleading feature. It forces the user to manually delete backups every couple of days to avoid the system stopping all backups due to storage running out. As if that was not enough, the process of deleting older backups manually to reclaim space does not utilize a smart UI to allow the user to check off all the days for which the backup can be deleted. No, the user must click each day's backup one at a time. So if you wait a week to check the state of your backups, you may have to click 7 times to delete 7 days worth of old backups. All in all, it almost seems like GoDaddy wants to make the feature as limited and non-user friendly as possible so the customer would simply opt for a much larger storage allocation for a higher price tag. This is not a smart solution and I strongly urge the GoDaddy tech team to address its short comings. If there are other options offered by GoDaddy at the same price point as the basic Site Backup service i would be interested to know about these. Thanks!
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