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Edit my outbound spam filter policy for email forwarding

As a security measure, by default, you can't forward email to external addresses. You'll need to first edit your outbound spam filter policy before you can forward Microsoft 365 email to a different account.

Required: You need admin permissions to change outbound spam filter policies. For more info, see admin roles from Microsoft.
  1. Sign in to Office 365 Security & Compliance.
  2. Select the arrow to expand Outbound spam filter policy > Edit policy.
    Outbound spam filter policy expanded and edit policy button with pencil icon
  3. Select Automatic forwarding > On - Forwarding is enabled.
    Automatic forwarding expanded and on selected from drop-down list
  4. Select Save. You can now use forwards with external email addresses.

More info


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