Turn off auto renew
If you don't want to cancel a product but want to make sure it doesn't renew, you can turn off auto renew.
If your product already auto renewed, you might be able to cancel it and get a refund.
- In your account manager, click the Account settings menu, and then select Renewals & Billing.
- Select the products you want to use, and then click Cancel Renewal.
- Confirm that you want to cancel your renewal by clicking, Cancel renewal again.